Only two people should apply here: 1) a newly minted high school grad, or 2) someone who's unemployment has run out and is facing starvation. All they require is a high school diploma, and most new trainees are right out of high school. The environment is pretty much a continuation of high school, only a class with a substituted teacher who's just "marking time". Five weeks of training that's mostly just babysitting and bull sessions as "trainers" pretty much just let their "students" take over and diverge constantly from learning. Ultimately very little real training, so when you get out of the classroom and into "nesting" (and taking real calls), you won't know what you're doing. I've had years of customers service experience, but had so little real training on Verizon, their products, the company's systems, etc. that I felt very unprepared. Fresno center was a "revolving door" and had to be re-staffed constantly with big job fairs. Warning -- if a place has to hire new people all the time like Alorica, it's not for the reason THEY claim -- "business expansion" -- but because they lose easily half their employees within a year, and over 80% within 2 years. Ask yourself why, because that is NOT standard in office environments -- only the fast food industry, and at least there you'll get free food!
Everything about this place.