Great Vision, Mission and Brand... too bad the leaders don't live it
Human Resources (現在は退職) – Omaha, NE – 2018年6月16日
Alorica's Vision, Mission and Brand Attributes are exceptional. The marketing around the brand, the development of the non-profit Making Lives Better at Alorica (MLBA) delivers when people need help, which is often considering the pay and benefits offered by Alorica. Unfortunately, most of the Alorica leaders don't lead by following the vision, mission, and brand. High employee turnover is a result of the poor management in most locations AND by the more senior leaders. They simply don't show they care about their people consistently. Easy to say you care, but hard to believe when you are getting beat up every day.
co-workers at the agent level
senior managers, low pay, lack of health benefits