While friendly in staff and coworkers, Alorica was overall a stressful environment for me. A typical day would be repetitive and slow, and painful as the chairs they provide are not the most supportive.
It was a good opportunity for me to learn customer service experience, but all in all, I would not recommend staying beyond a year or two. They do not provide raises or any real reward for being a good representative, so there is no real pay-off for succeeding in your day-to-day work load.
Workplace culture was friendly, no real drama or gossip. Supervisors are nice, easy to work with people.
Hardest part of the job would be sitting in those awful chairs all day, with no support. Headsets also were known to hurt ears, and to not always work right.
Most enjoyable part of the job would be the people you meet, as with most jobs.
Short breaks, Faulty equipments and systems, mandatory overtime