Pays well but stressful and uncertain
Sprint Advanced Technical Support Specialist (現在は退職) – Tulsa, OK – 2018年8月31日
Tech support at Alorica is a tough job. You're constantly learning how to support the latest communications devices, which is interesting, but the company is much more interested in taking as many calls as possible (appearing busy) than actually solving customers' technical problems (being productive). That tension makes the job a thankless one, especially as cell phones become more complex (and hence the fixes are more time-consuming). And there's a pretty good chance your job will be outsourced at a moment's notice.