Customer Service/Promoted to Proof Operator (現在は退職) – Atsugi, Japan – 2018年6月14日
This job is in Atsugi, Japan. I was teller for 3 months and promoted to proof operator. I processed all bank transactions including customer service. Transmit all bank transactions to Hawaii at the end of the day.
There for 10 years and once they started going to surveys the company mindset changed and things started going down hill and people started losing jobs. Started relying too heavily on surveys and were holding people accountable for things they had no control over.
Get to visit 5 star properties and travel to places you've never seen before
Do not give respect to there tenured employess like they should.
Good company but only stayed for a short while on training.
Didnt have experience in travel agency but in hotels which is related.
Gone through training sessions which are good but decided to go back to hotel industry. If given another chance to try again and with the same support shown as before, woild be happy to join American Express Travel.
Some meetings, some developments, some decision making, some visionary talks, some fun activities, ping pong table and quiet environment to work in. Saves a lot of time to focus on other skills in life.
Customer Service/Corporate Accounts (現在は退職) – Phoenix, AZ – 2018年10月12日
In my Opinion the Culture at AMEX is immoral. Training is unrealistic.Goals are unrealistic Favorites are chosen and if you do not fall into that group you are out. The training staff spends more time socializing than training.
4 years ago I wanted to retire here.. great pay... great variety of sales. After they lost Costco, it has been nothing but chaos. The reps who work 40+ hours have to forfeit some or all of their commissions because the company gives you 15 metrics to hit each month and screw with the systems and their HORRIBLE surveys system to find ANY WAY possible to NOT pay you. Bsides that the health care is great (pricey tho) and they match 401k... but HORRIBLE LEADERSHIP from up top.
Great company to work for. The company culture was incredible, from the top to the bottom all levels of management were great. The company expected a lot from the employees, and the workload was daunting at times. Nevertheless, they treat you well and you'll be sure to get recognition for your hard work.
Senior Engineer (現在は退職) – New York, NY – 2018年10月10日
I loved working there.I loved my job. It was a dream job. The problem was some managers was dishonest, lazy and cut throat. They only looking to get paid. They care less on how the IT department is run. It's a shame, because it's a great company with hard working people to be lead by incompetent managers. Other then that I loved working there. I would do it again if I could.
Management is not held responsible for their actions.
American express always care to their employees and management is awesome. Even, every employees are getting equal opportunities at the work place. There is awesome working environment for everyone one.
Learning Services Specialist (現在は退職) – Brighton, East Sussex – 2018年10月07日
I enjoyed working for American Express, I was there for just under 8 years.
In that time I was unfortunately made redundant twice due to restructuring of departments, the first time I secured a new new job the second time there was nothing suitable I felt so I took redundancy.
American Express is a very good company to work for they do look after their employees, good pensions and benefits.