Nice job but no room to grow it was a 1 year contract
Customer Service/Chargeback Rep (現在は退職) – McLean, VA – 2017年12月16日
Typical day was working with merchants and customer about credit card disputes, pulling data logs, etc. I learned their software not common. Hardest part is it being a help desk environment so could be very stressful with high call volumes.
Customer Service Representative (現在は退職) – Phoenix, AZ – 2018年7月18日
It may be for some people, but it was certainly not for me. Stressful, very rude customer that call in and cuss you out. The management was unorganized and unhelpful and you don;t really get any hands on training. You spend 3 weeks in a classroom and then get thrown on the phones.
Customer Service Representative (現在は退職) – Sunrise, FL – 2018年7月15日
It was a quick paced environment. There were many growth positions available. It was a great company to work for. There were annual raises. The managers worked close with the representatives and helped in any way they could.
Nice place to work pretty much if the dont give your job to people outside of the USA
New Accounts Customer Service (現在は退職) – Salt Lake City, UT – 2018年6月21日
Pretty much I loved working there and it was devastating and huge life change to have my career ripped out from under me. So beware they are a corporate company that only cares about cheap labor outside of our country.
Telephone Service Center Trainer excellent position to have
Customer Service-Telephone Service Center Trainer (現在は退職) – Plantation, FL – 2018年5月21日
I loved my job.. teaching and helping new people learn how to take care of card members with their issues. I loved the challenges daily of explaining how American express handled the customers from the beginning of a phone call to resolving the problems at hand.
Customer Service Representative (在職中) – Alpharetta, GA – 2018年5月08日
It's a fantastic place to start your career off...uncapped earning potential and they give you the tools to succeed. Call center environment, so there is a lot of turnover, but the one's that stay are really good.
great company,wonderful place to work. management is great. The hardest part of the job is probably, the call volume and trying to please the demanding card members. But you have the tools to get the job done
Customer Service Representative (現在は退職) – Plantation, FL – 2018年4月30日
great company to work for i would go back if given te opportunity meet lots of interesting peoplelove the pay great benefits, large cafeteria, also daycare available on site amex also offers immediate benefits from the 1st day employed