Senior Java Lead Developer (在職中) – Englewood, CO – 2019年4月17日
Working at Comcast has given me the opportunity to learn and grow as a digital marketer. It is awesome to work in a place where you are encouraged to be creative and share ideas. I love the option to also work from home when needed.
COMCAST is a great company to work for. Many opportunities. The department I am in is very supportive of each other. However, it is not a place to work if one does not like a fast paced changeable environment.
I enjoyed the fact that everyday on my job presented a different challenge. I met a lot of different people while working their and built numerous relationships because of it. I never really felt like I was at work because I enjoyed what I did and had fun while doing it. I thrived here because their was no manager on my back you had to be a self starter and properly manage your time to be successful.
Warehouse Rep 3 (現在は退職) – Chesterfield, VA – 2019年4月17日
if you are not a tech or csr. you do not count and your job is not secure even after a decade of service. volunteering to help out is not rewarded. upper management does not care about lower end emploees.they are just worried about their bonuses
Customer Account Executive (現在は退職) – Pittsburgh, PA – 2019年4月17日
Inbound sales is a horrible job and Comcast a horrible company. In this position you answer a few dozen calls per day and sell to the people who are calling one to five products- usually four of which they don’t want.
The company sends out flyers promoting $29.99 internet and when the customers call in for it you are NOT aloud to give it to them. I know it sounds crazy but it’s true. They keep a “scorecard” of every agent and if you sell the $29.99 internet you fail the score card. Fail the scorecard and get fired. So you have to either upsell the customer- convince them that in 2019 they really need a landline phone and expensive, antiquated cable packages, or do what most of the desperate reps do.. hang up on the poor potential customers.
The commission is a joke.. but not a haha funny one.. more like a sad, hurtful.. Ok maybe “joke” isn’t the word to describe it. How about sham? That might be more accurate. The way the commission works is they only really pay you for selling huge bundles to people. All five products that no one wants (or needs). All the smaller bundles you hardly get anything for. A few dollars maybe if you are lucky. So just focus on those big sales and enjoy living the high life you're thinking right? Not so fast. Every time you answer the phone and don’t make a sale, they take money away from the sales you’ve already made. So all day long people call your number because a TV box doesn’t work, a technician hasn’t shown up, a cable power line is down, and every time you answer that phone and dont sell them, you lose that hard earned money you続きを読む made.
And then there is management. The only communication management has with you, despite working in the same building, on the same floor, and walking by your prison- sorry, cubical, all day is negative news. I’ve never imagined working for a company that can ceaselessly create negative news almost daily. They seemingly sit in a room all day constructing ways to doc pay, increase sales quota expectations, and find ways to get rid of current employees. They often pay thousands of dollars for referring new hires because the turn around rate is astronomical. They would rather have new employees who aren’t aware of how badly they are being exploited by the company than a work force on to their tactics.
Don’t apply to work for this company. It’s a taxi stand in an Uber economy. They promise you big things but once you’re hired it just a matter of time before you lose your mind and are walked out of their never ending revolving door.折りたたむ
Provisioning Technician (現在は退職) – Naperville, IL – 2019年4月16日
Typical day at work striving to be the best at what you do insuring your giving the best customer service. What I learned is always put the Customer first. Management always encourage us to explore Career Advancements. The hardest part of the job is adapting to change.The most enjoyable part of the job Team atmosphere , Benefits and family oriented company.
Adminstrative, Customer Service (現在は退職) – Alpharetta, GA – 2019年4月16日
i came in and logged in on time. i took incoming calls. all different types of calls, billing calls, sales calls, equipment issues. the hardest part of the job was hitting quotas set by the dept. the most enjoyable was when you got a big commission check
Comcast is a great place to work! Management is fully engaged, concerned, and each Manager and Supervisor works diligently to ensure the success of their employees. Benefits and compensation are incomparable! No other company that I've ever worked for offers what Comcast does. It's a privilege and an honor to be a part of this team!
Customer Facing Technician (在職中) – South Hills, PA – 2019年4月15日
The place is ran by poor management. Sets you up for failure and only cares about their numbers no matter how much they falsify to get it. Don’t care about the customer on pushes there company agenda. They also do not care about their employees.
Discounted cable and free tix to universal studios
Micro management, treated like children, and not able to think for yourself
Billing Specialist (在職中) – New Castle, DE – 2019年4月15日
This job offers reasonable benefits. The job is stressful. The tools given to combat with customers is limited. While working in the Comcast call centers customers are you main focus and your worst enemy.
Free coffee and snacks, paid time off.
Stressful environment, unmotivated management, and high call volume
Regional Business Account Executive Sales Manager (在職中) – Taunton, MA – 2019年4月15日
Typical Day: Team Meetings to get the team motivated. Discussed results and plans for the day. Learned the real value of team work. Comcast allowed for the culture to grow depending on location and role. I enjoyed helping team member succeed.
Direct Sales Associate (現在は退職) – Jacksonville, FL – 2019年4月15日
I spent too many hours working knocking doors until 9 pm. I did not feel safe in many areas I was sent. I had one area that was very nice and the neighborhood was safe for walking around late, the others were not.