Was great while it lasted
Inside Sales Representative/Retention Specialist (現在は退職) – Concord, CA – 2017年12月16日
Comcast paid me very well ($80k/year) until they raised the quota for sales bonuses which was based on the top 10% off reps- the thing is, these top 10% of reps were, for the most part, flat out cheating the system to get the bonus. I even went to HR with my supervisor's supervisor, but was unfortunately unable to prove the cheating- but it was obvious- as a retention rep it's impossible to have a 100% "save rate"- people move, people die, so how can other reps have a zero customer loss on their balance sheets? I'll tell you, THEY LIE and report every customer as a "saved" customer. Very frustrating to have my pay cut from $80k to $45k based on these blatant LIES!
Fun, good atmosphere, prizes