Business Account Executive (在職中) – Reston – 2015年4月16日
Month to month our requirement is meet a quota, which is attainable but through the months becomes harder to hit due to more work falling in your lap. The position is labeled as account executive but should technically be account manager. The work load is not the problem, but when the problem is out of your range of influence it becomes and constant issue. Management works hard and does what they can to get their associates the help they need but their hands are tied by upper management. The most enjoyable part of this job is meeting new types of people daily. Really going beyond your comfort zone and believing that your product will make the lives of people better.
I love this company, it has offered to me so much I now want to explore more skills sets. The only thing I wished the company would work on is making it easier for employees to apply cross functionally.
Customer Account Executive (現在は退職) – Woodridge, IL – 2018年6月26日
Comcast was a nice company to work for. However, every time there is a major television event be prepared for those phone calls. The company is good the customers are the worst but i guess that why you;re able to get opportunities there.
If you have every worked at Comcast you know exactly how it is. Tough on you to meet stats. No way on moving up in the company. Say they promote from within but they always hire Supervisors from outside the company. No sense of security.
The products that we offer at Comcast...are products that our customers are excited about. As a result it is a fun environment to work in.
Comcast empowers its employees with many tools to work with to help our customers with billing and service issues. The customer is always first at Comcast.
Not only does Comcast place a high value on its customers, but also its employees. Comcast offers great benefit packages and pay. Comcast has a Comcast University where the employee receives constant training on how to improve job and team skills.
Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about our products and equipment, addressing billing issues, promoting and selling new products and services