Chance to work with cutting edge technology
Operations Specialist (現在は退職) – Flint, MI – 2018年7月03日
Typical day included local morning system health checks, morning IT meetings to review open and closed help desk tickets for the day (trouble shooting is required for servers support, network support, PC etc..).
Job requires IT support to maintain IT hardware inventory, build PC's, plant radio's, plant workstations, plant PC's, printers. Review quality processes. Work on multiple projects while multi-tasking with other responsibilities. Goal is to keep the plant running.
Workplace culture can be stressful. Sometimes, IT support must deal with non IT individuals who are not computer literate. Hardest part of the job is keeping site and remote customers satisfied while working on multiple projects at the same time. Open trouble tickets must be kept at a minimum.
While working at GM, I received the opportunity to learn many things over the years that allowed me to succeed at my trade and add to my experience.
Local management are good people under a great deal of stress due to limited IT resources available to keep the plants running.
Most enjoyable part of the job is the opportunity to work with good people using the latest cutting edge hardware and software.
Fantastic year-end profit sharing checks and good salary
Difficult to manage a good home and work place balance