Merchandise Associate (在職中) – Sterling, VA – 2017年11月27日
The hardest part of my job was having to interact with many different personalities from both customers and coworkers. This made it difficult to communicate at times. Another hard part of the job is the pressure the companies to meet corporate standards and goals while having a scarce amount of associates in the store.
Sales associate (現在は退職) – Leominster, MA – 2017年12月12日
At the time I was working for JCP I was a college student. I found the job to consuming since I also had lots of school work to do. Very long hours and short staffed made it hard to get free time. Holiday season was the most difficult with the extended hours. I was in charge of the women's dept and had to keep it clean, man the fitting room, and do the register. It was a lot to manage on my own especially during rush hours.
Rarely seen the GM. One of the managers were really rude but everyone else was wonderful, it's like a small community. At times you can feel overworked when you're the only person working in your department which happens.
Sales Associate (現在は退職) – El Dorado, AR – 2017年12月12日
She was by far the best General Manager I had ever worked for. She created an environment of trust and reliability and people did their jobs with no complaints because she respected everyone. She gave me all the right pointers on becoming and staying a great leader.
JCPenney Sales Associate (現在は退職) – Hazard, KY – 2017年12月12日
At the time that I was working at JCPenney's, I was also working at the Knott County Water and Sewer District. As a source of extra income, the job served its purpose. The best part of the job was the workers and environment. CEO issues at the time caused the company to do layoff's.
Seasonal Sales Associate (現在は退職) – League City, TX – 2017年12月12日
dealt with many customers who were very opinionated and seemed to have a problem with everything. Since it was the holidays they wanted to find anything wrong with items in order to receive more discounts
Upper Management has no clue on Clothing Business/Golden Rule set by founder
District Asset Protection Manager (現在は退職) – Plano, TX – 2017年12月12日
Company is being run by people who have no clue on Clothing Business/Golden Rule set forth by Founder. They also have placed people in VP positions that do not know how run Departments. Big example is Asset Protection. Shrinkage is out of hand and all new programs are running Department and Company into ground. Board of Directors/Share Holders forgot we are a clothing company, not Apple or Home Depot!
The management at JCPenney was very unorganized. I have had interactions with customers where a manager was needed. Some of the managers would tell me something different every time one was called. Also, the recognization within the job was not up to par. Too much work was being asked for the little I was getting paid.
Hairstylist/Cashier/Receptionist (現在は退職) – Watertown, NY – 2017年12月11日
Day consisted of all Areas of Cosmetology. Hair cutting, coloring, perms, eyebrows, ear piercing, pedicure, nails. Booked appointments for the salon and answered the phone as needed. Must sell retail hair supplies.
Its all about how fast you can move the product. You are put on teams where you score points according to how many trucks you unload. That determines pay. "How much Freight can you scan in is the name of the game."
Not consistent in treatment of employees committing same errors. JCPenney does have a good benefit package. Ability to choose work schedule, as in four 10 hour days as opposed to five 8 hour days, is a positive also.
Seasonal Cashier (現在は退職) – Arcadia, CA – 2017年12月11日
I worked my first retail job here for the winter. Was the worst job for me, the manager was never around. I had no training, the portal was never updated with hours so I got scheduled for days I was not aware of so I wasn't able to make them. Coworkers were not helpful, watched others fail.
short breaks, no culture, bad environment, coworkers, management, hours