Merchandise Associate (在職中) – Sterling, VA – 2017年11月27日
The hardest part of my job was having to interact with many different personalities from both customers and coworkers. This made it difficult to communicate at times. Another hard part of the job is the pressure the companies to meet corporate standards and goals while having a scarce amount of associates in the store.
Customer Service (現在は退職) – Ashland, KY – 2017年12月11日
If you didn't ask EVERY customer, returning or knowingly already has one, to apply for a cc through them they would treat you like dirt! i was yelled at, had hours cut from me, and treated like i was 12 years old. i hated this job and the management!!
Customer Service/Sales Associate (現在は退職) – 1441 tamiami trail port charlotte fl 33948 – 2017年12月11日
the store was clean except for the air vents which would spew dust on the clothing i mostly worked unloading trucks and getting merchandise to the floor as in most retail the employee is not considered in any way.
Floor Associate (現在は退職) – Ontario, CA – 2017年12月10日
The job can be very stressful. You are expected to complete multiple tasks that do not account for preparation or assisting customers. During slower times it is easier but during rushes you are still expected to do all of the assigned tasks plus whatever was left behind.
A typical day at JCPenney is puuting the Associate First and making sure their needs are met . This creates a great customer experience environment! We are to display WORTH behavior to associates and customers at all times. W welcoming, O offering, R respecting time, T thanking, H helping!
It is a very upbeat and competitive retail environment. Every day is exciting and energized. It is all about delivering Exceptional service and making sales. Driving a team to deliver excellent service is very rewarding.
Th most enjoyable part of the job is when we see our associates having fun and enjoying what they do, and making the connection with the customer.
Operations Associate (現在は退職) – Chesapeake, VA – 2017年12月10日
Basically a Fast Paced job with a small group of co-workers Work in Stock room and loading dock unloading trucks and processing Merchandise onto racks and Carts. Restock sales floor and recover departments Clean up Work area before the end of the day
Product Service Expert (現在は退職) – Glendale, CA – 2017年12月10日
JCPenney's Golden Rule is "treat others the way you'd like to be treated". There is very poor management in the store. The leaders do not know hot to normally speak to the employees. The WORST thing is that management would sometimes change people's work schedules WITHOUT telling them.
I couldn't enjoy my job there, it was an uncomfortable work environment. Always understaffed so my dept which got the worst treatment had to fill in associates for the other understaffed depts. We worked hard for hardly any recognition. Some employees were cutthroat and really bossy for their position. 5 managers with big egos and different ideas. The worst job I've had.
managers, customers, rules, lack of communication.
Fast paced, loved my department had to meet quotas so they was on us about production stats. Long walk to break areas but I consider that working out. I enjoyed working with the people in my department and have learned different department so I learned how to do most jobs in the facility so that was a great opportunity .