A TYPICAL DAY IN THE WORK PLACE
My typical day starts with setting-up the room for training. This includes training materials (manuals, pads, pencils), refreshments (coffee, tea, and candies) and training equipment (projectors, LCD, screen etc.)
The next 7 hours would be the training proper. Depending on training, I am sometimes accompanied by a fellow technical trainer. But most of the time, we conduct training by ourselves.
After training, we do admin work like checking exam during training, make certificates, prepare for tomorrow's material and the like.
WHAT I LEARNED WHILE WORKING
Patience and resourcefulness is one of my biggest learning as a Technical Trainer. Patience to your trainees is a must. In a class, you would always encounter a fast learner and a slow learner. As the facilitator, it is your responsibility that both types of students receive a fair amount of learning.
There would be times, especially during Field Training, that not all the equipment needed would be available. It may seem hard for the trainer and the student but it is the responsibility of the facilitator to still provide the training needed for the improvement of each employee.
THE HARDEST THING IN THIS JOB
I think the hardest part of this job is combining the practical and theoretical learning and be able to apply it to store operations.
THINGS I THINK THE MOST FUN IN THIS JOB
Being a trainer itself is already fun and rewarding.