Encouraging environment, flexible shifts, able to request off most days of the year if needed
Customer Service Associate (現在は退職) – Blue Springs, MO – 2018年3月07日
I enjoyed working at Kohl's. The managers were encouraging and helpful, though they did focus too heavily on opening credit cards. Very flexible in terms of shifts - time of day, days off, etc. They allow you to request off just about any day that you need, except during major retail holidays where everyone is required to be available to work (Black Friday, weekends before Christmas, etc.). The hardest, and also the most enjoyable part of the job for me was the customers. Most of the customers were great and understanding when something happened that was out of my control. However, there are some customers who are unreasonable and would yell at me and other associates when something happened and we couldn't fix it either because of a policy or because of miscommunication or whatever. The managers were great about stepping in and helping these customers so the other associates and I didn't have to suffer being yelled at for something that was out of our control.
Flexible hours, discount on excluded items (Nike, Under Armor, etc.), able to request off most days out of the year if needed
Too much focus on opening credit cards