Adhered to all safety procedures and company standards and policies.
Ensured that all employees within the department presented a positive, exemplary image to customers. Built a talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Implemented process improvement initiatives within the department.
Operated a cash register for cash, check and credit card transactions with 99.9% accuracy. Monitored security and handled incidents in a calm and professional manner.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Worked with the management team to implement the proper division of responsibilities.
Handled all customer relations issues in a gracious manner and in accordance with company policies. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Mentored new sales associates to contribute to the store's positive culture. Completed all cleaning, stocking and organizing tasks in assigned sales area. Responded to customer questions and requests in a prompt and efficient manner.
Maintained established merchandising standards, including window, sales floor and promotional displays. Supervised and directed all merchandise and shipment processing.
Assigned work to team members based on company needs, personal strengths and job knowledge.