日本キャリア group の求人

Create Unforgettable Experiences as a Chalet Host in Niseko

Since 2003, H2 Group has been a leader in Niseko’s luxury hospitality and property management. We have grown into a full-service consultancy offering project management, real estate services, property management, and world-class hospitality experiences.
We are now looking for passionate and service-oriented Chalet Hosts to deliver exceptional experiences for our guests in the stunning Niseko region.

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＜Job Description＞

As a Chalet Host, you will play a key role in creating memorable and personalized experiences for our guests. From pre-arrival itinerary planning to on-site guest relations, housekeeping, food and beverage services, and even chauffeur duties, you will ensure that every stay is seamless and unforgettable.

Working in a dynamic, international team, you will interact with guests from around the world and deliver five-star service throughout their stay at our luxury chalets.
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＜Key Responsibilities＞

Provide personalized guest services
・Understand and follow H2 Life's standard operating procedures (guest relations, housekeeping, F&B, chauffeur services, etc.)
・Assist guests with itinerary planning, reservations, and scheduling activities
・Update guest history and preferences to enhance personalized services

Housekeeping & Property Management
・Ensure guest rooms and common areas are kept in pristine condition
・Offer laundry and pressing services as required

Food & Beverage Services
・Prepare and serve breakfast, lunch, après-ski, and dinner
・Provide silver spoon service including plate serving, wine decanting, and pouring

Chauffeur Duties (for applicable candidates)
・Assist with guest transportation within the resort as needed

Maintain a Professional and Flexible Approach
・Adapt to guest and business needs with a proactive and service-driven mindset
・Uphold high standards of personal presentation and hygiene at all times
・Deliver service in a courteous, safe, and efficient manner, ensuring clear communication
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＜Multifunctionality Principle＞

At H2 Life, flexibility and versatility are key. Team members may be required to take on additional roles beyond their core responsibilities based on business needs and seasonal demands.

For example, during the winter and off-peak seasons, you may also support roles such as:

Resort Host
HakuLife Concierge
Front Desk/Reception
Housekeeping & Property Management
This adaptability ensures that we consistently deliver extraordinary experiences while supporting each other as a team.
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＜Why Join Us?＞

Be Part of a World-Class Hospitality Team
Work alongside highly qualified professionals in a luxury hospitality setting.
A Truly International Workplace
Interact with guests and colleagues from around the world, enriching your cultural and professional experience.
Immerse Yourself in Niseko’s Alpine Lifestyle
Enjoy the unique work-life balance of Niseko, where you can ski, snowboard, and explore Hokkaido’s breathtaking landscapes in your free time.
Career Growth & Multifunctional Experience
Gain comprehensive experience in luxury hospitality, guest relations, and property management, opening doors to future career opportunities.
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＜Work Hours＞

Approximately 40 hours per week (schedule based on guest bookings and resort occupancy)
Work will not always follow a fixed routine, and shifts will include weekends and public holidays
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＜Skills We Are Looking For＞

Passion for luxury hospitality and guest experience
Flexible and adaptable – able to adjust to changing tasks and environments
Strong knowledge of food & beverages, including wine service and cocktail preparation
Proactive, professional, and able to multitask
Detail-oriented and punctual
Computer literate – able to create reports using Word, Excel, and PowerPoint
Excellent verbal communication and interpersonal skills
Proficiency in English is required (Mandarin and Japanese skills are a plus)
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＜Qualifications＞

Degree in hospitality or related field preferred
Minimum of 3 years of international five-star hotel experience
Eligible for work authorization in Japan (Working Holiday Visa preferred)
International or Japanese driver’s license preferred
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＜Compensation & Benefits＞

Competitive salary package in line with market standards and lifestyle
Bonus scheme – based on individual and company performance
Transportation allowance: JPY 10,000/month
Annual Leave: 10 days granted after 6 months of employment
Sick Leave: 5 days granted after the 3-month probation period
Relocation Allowance: Available for candidates moving from other cities
Social Insurance: Full coverage under Japan’s social insurance system
Work Visa Sponsorship: Available for eligible candidates
Annual Holidays: 115–120 days (based on company calendar), maternity and paternity leave available

・タトゥーOK
・ピアスOK
・髪色は派手でなければ自由


＜Qualifications＞
Tertiary education, degree in hospitality preferred.
At least 3 years’ international 5 stars hotel operation department working experience.
Eligible to receive work authorization in Japan (Working Holiday Visa preferred) -
International driver’s license/Japanese driver license preferred


＜移住を伴う転職を検討されている方へ＞
移住（Uターン・Iターン）をご検討中のあなたへ。大自然に囲まれたニセコで、仕事も生活も充実させるチャンスが広がっています。ここでは、都会の喧騒を離れて、穏やかな環境でのびのびと働くことができます。スキーや温泉、北海道の美味しい食べ物など、日々の暮らしが一層特別なものに。新たなステージで、心も仕事も成長できる場所がここにあります。

Chalet Host/シャレーホスト

• ブランクOK
• 経験者・有資格者歓迎
• 即日勤務OK
• フルタイム歓迎
• 長期歓迎
• 車通勤OK
• バイク通勤OK
• 髪型・髪色自由
• 服装自由

• 30代多数
• 40代多数
• にぎやかな職場
• 業務外交流多い
• アットホーム
• 長く働ける
• 決められた時間できっちり
• 協調性がある
• デスクワーク
• お客様との対話は多い
• 力仕事が少ない

H2Groupは、外資系企業ならではのグローバルでフラットな職場環境です。文化や背景の異なる仲間と協力し、自由な発想と迅速な意思決定が求められる、活気ある職場です。

A Day in the Life (Chalet Host)

9:00 AM – Arrival & Preparation
Review the guest itinerary, confirm bookings, and ensure the chalet is ready for the day.

9:30 AM – Breakfast & Concierge Services
Prepare and serve breakfast, assist guests with planning their daily activities, and update guest preferences.

12:00 PM – Housekeeping & Chalet Maintenance
Ensure rooms and common areas are tidy, provide laundry services, and restock supplies.

3:00 PM – Afternoon Guest Services
Coordinate après-ski services, confirm dinner reservations, and provide chauffeur assistance as needed.

6:00 PM – Dinner Service & Evening Coordination
Serve dinner, decant wine, and ensure guests have everything they need for a relaxing evening.

10:00 PM – Wrap-Up & End of Shift
Prepare for the next day’s schedule, confirm any special requests, and head off to enjoy Niseko’s nightlife or relax at a hot spring.

Q: What made you decide to join H2 Group as a Chalet Host?

A: I have always been passionate about luxury hospitality and guest experiences. I was drawn to H2 Life’s reputation for delivering world-class service in Niseko, and I wanted to be part of a team that creates unforgettable stays for guests.


Q: When do you feel the greatest sense of fulfillment in your role?

A: Seeing guests leave with smiles and amazing memories is the most rewarding part. Whether it’s helping them plan their perfect day, serving a beautifully curated meal, or providing seamless concierge service, every detail contributes to a memorable experience.


Q: What challenges do you encounter in this job?

A: The schedule can be unpredictable, as guest needs and resort occupancy vary. However, this also keeps the job exciting, as every day is different, and we are always adapting to provide the best service possible.

"Creating sensational memories for our owners, guests, and clients."

H2Groupは、急成長を遂げる不動産企業として、今後のさらなる発展を見据えた増員募集を行っています。私たちのミッションは、オーナー様、ゲスト、クライアントにとって感動的な思い出を提供することです。

このミッションを達成するために、今後さらに強力なチームが必要です。そこで、現在、管理部門のファシリテイ・プロパティ運用スタッフを増員募集し、企業の基盤を支え、業務の効率化と成長を加速させる仲間を迎え入れたいと考えています。

私たちは、グローバルな環境で働きたい方や、ニセコでのライフスタイルを楽しみながら成長を実感したい方を歓迎します。会社の成長とともに、あなたのキャリアも一緒に広がるチャンスです。

ぜひお気軽にご応募ください。

09:00~18:00（休憩1時間）

As an international company, we do not have a culture where "working long hours = working hard." Instead, we prioritize efficiency and results, which is why most of our team members focus on their tasks and leave on time. Everyone enjoys their off-time in their own way—whether it’s spending time with family, skiing, snowboarding, surfing, or other hobbies. We hope that by joining us, you’ll have the opportunity to experience not only our company but also the unique lifestyle that only Niseko can offer.

• 月
• 火
• 水
• 木
• 金

• 有給休暇
• 夏季休暇
• 冬季休暇
• 当社カレンダーによる
• 日曜・祝日

・完全週休2日制度
・年間休日120日以上
※メンバーの中には連続休暇を使って世界を旅する方も多数

H2Group株式会社
北海道虻田郡倶知安町ニセコひらふ１条３丁目６−２４ iGATE IKEUCHI niseko hirafu1F（H2Group株式会社）

支給有り（月額支給上限 10,000円）

・JR倶知安駅から車で14分 ・セイコーマートニセコひらふ店さんより徒歩4分

月給 250,000円〜

・賞与制度 - 個人業績および業績に応じて支給
・通勤手当10,000円/月
・入社6ヶ月後に年次休暇10日付与
・試用期間3ヶ月経過後、傷病手当5日支給
・社会保険：日本の社会保険制度に加入
・就労ビザサポート（該当者）
・年間休日115～120日（会社カレンダーによる）、産休・育休制度あり

試用期間あり（3か月）
雇用条件は本採用時と同じ

• 昇給あり
• 社会保険あり
• 賞与あり

・各種社会保険完備（健康保険、厚生年金、雇用保険、労災保険）

・賞与支給あり（毎年7月末に支給。個人、会社の業績による）
・社内研修制度あり
・表彰制度あり

・有給休暇（入社6か月後に10日付与）
・制服支給（オリジナルパーカー等を支給）

・他都市からの転居の場合、従業員転居手当を支給する場合があります
→ご家族を伴い北海道外からの転居：30万円〜を支給
→北海道内での転居：5〜10万円を支給


＜ニセコでの暮らしの魅力＞
「ニセコで働けること自体が福利厚生なのかもしれません」

いま、ニセコは日本全国をどこを探してもない特殊な環境下にあります。大自然に囲まれた生活で四季折々の美しい自然、豊かな温泉。そして世界的に有名なスキーリゾートが近くにあります。

アウトドアを愛する方にとっては最高の場所です。スキー、スノーボード、登山、ハイキングなど、趣味の時間を心ゆくまで楽しむことができます。

この環境を求めていま、世界中から人々が訪れる特殊な街になっているのです。

引越しを伴う転職を考えている方には、引越し手当を支給します。新しい生活をスムーズにスタートできるよう、お住まいのお家を探すサポートをしたりと体制も充実しています。

ぜひ、ニセコでの生活をご検討されてみてください。私たちはそのためのサポートを惜しみません。

＜Interview Process＞
First Interview → Second Interview → Hiring Decision

We will discuss your work experience, career plans, and professional values. We are also happy to answer any questions you may have about our company.

The hiring process typically takes about one week from application to offer.
Remote interviews are available.
A photo is not required on your resume.
For candidates living nearby, a casual pre-interview meeting can be arranged.
You may be asked to introduce yourself in English during the interview.
If you're even slightly interested in learning more, feel free to reach out—we’d love to hear from you!

0136216960

H2Group株式会社

北海道虻田郡倶知安町山田81-7

正社員

専門職/その他 Chalet Host/シャレーホスト

建築・土木・不動産・住宅関連業