600万円の求人 - 東京都 台東区

What you can expect

In this role, you'll proactively manage onboarding programs for enterprise-level customers, ensuring ongoing success by understanding motivators, strategic goals, and business outcomes. You'll consult on internal communications and engagement, create success plans, and influence adoption. Responsibilities also include facilitating workshops on best practices, conducting Executive Business Reviews, and building thought leadership on employee communication and engagement. You'll represent the Voice of the Customer by engaging with Product and Engineering teams for continuous improvements.

About the Team

Workvivo is a digital experience platform that brings workplace culture to life and empowers employees to be heard and feel included. We are committed to our customers, obsessed with improving employees’ working lives, and driven by results. Workvivo is a part of Zoom, an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation.

What we’re looking for

• 7+ years experience with B2B SaaS customer success or consulting experience working with global enterprise level customers
• Be a good communicator who can influence strategic decision-making by delivering compelling presentations to multiple C-Suite stakeholders.
• Be a revenue-focused professional with a proven track record of driving growth and retention while managing a portfolio of enterprise-level customers.
• Be a customer success expert who can accelerate time to value by successfully onboarding customers and ensuring seamless adoption.
• Be a customer champion who is passionate about the future of work and committed to driving measurable impact for customers.
• Be able to speak fluent Japanese and English

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Visit our website for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

仕事内容欄記載の通り/Described in the JD

- 東京オフィスへの通勤可能な方/Required to commute to our Tokyo Office

- 日本語・英語ともに流暢な方（海外レポートです）/Proficient in both Japanese & English

裁量労働制

週2回出社を強く推奨

就業規則に準ずる/Accordance with the Work Rule

Hybrid Work: オフィス勤務 - 週2日〜（強く推奨）/Work in the office - twice a week~ (As a rule)

Smoking rule: 原則屋内禁煙、ビル地下に喫煙室あり/In principle, no smoking; smoking room in the basement of the building

最寄り駅：東京駅、丸ノ内線丸の内駅、各線大手町駅/Nearest Station: Tokyo Station, Marunouchi Line Marunouchi Station, Otemachi Station on each Tokyo Metro line

東京オフィス住所(ZVC Japan K.K.)：〒100-0005 東京都千代田区丸の内一丁目4番1号 丸の内永楽ビルディング 26階/Office Address (ZVC Japan K.K.): Marunouchi Eiraku Building 26F, 1-4-1 Marunouchi, Chiyoda-Ku, Tokyo 100-0005

- 月額給与には固定深夜残業代を含みます。/Monthly base salary includes overnight fixed

- 表示給与範囲は基本給のみ（他に年度ボーナスやRSU付与あり）、参考値となります。実際はご経験やスキルを考慮の上、選考の結果決定します（前後の可能性あり）/ The Salary range is for your reference only and only includes Base Salary (we will also provide Commission and RSUs). Actual salary will be determined after considering experience and skills, selection results (around the same or lower).

One of Zoom’s top priorities is maintaining the health and well-being of its employees and their families. To achieve this goal, we offer a comprehensive benefit program with a variety of options to best meet your needs. Please visit careers.zoom.us/benefits to find more information.

面接：基本的にはZoom Meeting（オンライン）で実施します。/Interview Style: Basically Online interview

Job Type: Full-time

Pay: 10,000,000円 - 18,000,000円 per year

Average number of scheduled working hours (monthly): 160 hour(s)