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Job Post Details

Solution Engineer (English) - job post

Inedo
東京都 港区
年収 400万円 ~ 600万円 - 正社員
採用企業は5日前に求人の確認をしています
Indeed に求人を直接掲載し、過去30日間に Indeed を通じて75%以上の応募に返信しました。
  • 交通費支給
  • 昇給あり

勤務地

東京都 港区
仕事内容

We (Inedo) are a software product company that makes several popular automation tools that help organizations implement DevOps practices. Although we're a small company, our products power the software delivery of some of the largest enterprises in the world, as well as countless other retail, government, medical, and financial institutions.

Job Description

We are seeking a junior solution engineer to join our team in Japan who can

  • Understand the problems our users are trying to solve and be able to articulate technical solutions in for a variety of audiences, from our end-users (developers, system admins) to managers
  • Learn how to use our software products and related tools in our industry through research, tutorials, and assistance from product engineers
  • Work with our product engineers to develop technical materials and solutions including samples and various guides (integration, user, API development, best practices)
  • Create technical content, end-to-end, in multiple formats (long-form guides, short-form articles, surveys, webinars, etc.) that's promoted across different marketing channels (website, newsletters, LinkedIn, social, blogs, etc.)
  • Work closely with visual designers to create infographics and screenshots that clearly communicate workflow processes and abstract topics
  • Interact with customers to understand technical challenges they’re facing and work with product engineers to develop solutions

The ideal candidate will have a technical background with some software development experience, demonstrate strong written communication, possess an ability to independently learn new technologies, and have experience working on a technical team. Bonus points for a GitHub portfolio.

求める人材

Qualifications

  • High-level (near native) English proficiency
  • Ability to analyze and synthesize complex content.
  • Strong organization and communication skills with marketing team members, as well as management, engineers, freelancers, and other partners
  • Comfortability pitching ideas/plans that you can execute for better ways to accomplish our goals
  • 2-5 years experience working in a technical or related job role.
  • Basic IT Proficiency, including configuring system settings, managing files and troubleshooting basic technical issues.
  • Basic HTML, CSS, and Markdown
  • Scripting or some coding experience is a plus
アピールポイント

Training & Growth Opportunities

We leave career paths largely up to employees, and what they want to / can learn while guiding, advising, and mentoring along the way.

We will be looking for candidates who demonstrate a passion for self-improvement, learning, and marketing.

勤務時間・曜日

Full-time employees

・9:00-17:30
・No overtime work

休暇・休日
  • Full weekends (Saturday, Sunday and public holidays)
  • Standard Japanese PTO policy
勤務地

Candidates need to need to live in the Tokyo-area and be able to work from our Minamiazabu Offices. Once international travel has regularly resumed, candidates must also be able to travel to the United States (Cleveland headquarters) once or twice per year.

アクセス
  • 15 mins from Shinagawa by bus
  • 10 mins walk from Shirokane Takanawa Station (Namboku & Mita Lines)
その他

Job Type: Full-time

Pay: 4,000,000 ¥ - 6,000,000 ¥ per year

Average number of scheduled working hours (monthly): 160 hour(s)

Ability to Commute:

  • 東京都 港区 (Required)

Job Type: Full-time

Pay: 4,000,000円 - 6,000,000円 per year

Average number of scheduled working hours (monthly): 160 hour(s)

Experience:

  • Technical content creation: 2 years (Required)
30+日前
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