curatorの求人 - 神奈川県 鎌倉市

About Boundless Life

Boundless empowers remote workers to experience - with their families - the nomad lifestyle many people without children have been enjoying for years. It creates a complete "live abroad" immersive experience for families looking to get the most of what the digital age and the world can offer.

Through premium kid-friendly lodging and a cutting-edge education system that follows the children wherever they go, Boundless brings together a community of like-minded families who want to explore the planet while working remotely and having a positive impact on their lives and the world. Since we were founded in 2021, we have quickly grown to 7 locations across two continents and close to 100 team members of different nationalities.

We’re continuing to grow at a fast pace. This year we’re opening 2 new locations in LATAM, and have ambitious goals to empower people to have more fulfilling lives by designing a lifestyle enabling balance, growth and deeper connections with ourselves, our families, nature and the world.

The role

We are seeking a hands-on, dynamic individual to join our team as an Experience Curator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast-paced, entrepreneurial environment. Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one. You will be part of a high-energy, community-driven team where flexibility, problem-solving, and adaptability are crucial.

You will collaborate with the team to enhance the overall experience by:

• Resolving community requests promptly via the ticketing tool
• Ensuring everything is ready for families’ arrival, and taking a hands-on approach during turnover weeks
• Ensuring families have an outstanding experience at every touchpoint of their journey
• Developing and maintaining relationships with families, understanding their needs, and engaging them in meaningful ways
• Gathering feedback and identifying opportunities for improvement through direct interaction with families
• Assisting new families in integrating into the community
• Communicating upcoming activities to maximize participation
• Managing content for the internal UGC channel to build the brand on social media
• Ensuring seamless information flow across the team
• Coordinating with the onboarding team to ensure smooth handovers during family arrivals
• Participating in pre-arrival webinars and orientation sessions
• Booking services upon families’ requests

You Will Be Responsible For:

• Planning and executing community-building events and workshops, including give-back programs
• Establishing and managing an events calendar for each cohort, covering Events, Activities, and Experiences
• Building win-win partnerships with local vendors, exploring opportunities to earn referral commissions and discounts for our families
• Developing and managing the services offering with partners, ensuring smooth organization and implementation
• Creating and managing budgets for events and services, ensuring cost efficiency and optimal resource allocation
• Monitoring event and service success, with key metrics such as event capacity or revenue, and NPS

Accounting & Administrative Tasks:

• Record and reconcile daily expenses and vendor invoices in alignment with company procedures.
• Provide general support for location-level financial documentation and reporting as needed.
• Manage basic documentation, data entry, and filing to support day-to-day operational workflows.
• Handle routine correspondence, scheduling, and internal communication tasks to ensure smooth administrative functioning, as needed, to support the local operation.

What’s in it for you

• Fast-growing company with strong financials
• A mission driven company and team
• Global scope and expanding responsibilities
• Potential to grow with the team as the company grows
• Be part of creating a new lifestyle concept in the experience economy
• Discounts to participate in Boundless Life cohorts in all locations

About you

• Local presence: Must live in or close to Kamakura to commute daily.
• Minimum 2 years experience in Guest Relations, Customer Experience, Hospitality, or Community Building roles.
• Fluent in English and Japanese.
• Minimum 1 year of experience in organizing or facilitating community-building activities or events
• Financial expertise to create and manage event budgets
• Excellent interpersonal, communication, and decision-making skills
• Strong organizational skills to manage high volumes of customer requests and operational tasks
• Experience managing third-party vendors
• Enjoy working in a fast-paced, startup environment
• Enthusiastic with a can-do attitude, eager to engage with families and community members
• Strong interpersonal, communication, and emotional intelligence skills.
• Experienced in event hosting and community-building activities.
• Excited to build systems, not just operate them — enjoy messy, early-stage environments.
• Strong problem-solving ability and calmness under pressure — you will face unexpected challenges.
• Enthusiastic, proactive, and a "can-do" attitude — ready to jump in wherever needed.

✨ What's next?

• First call with our Recruitment team (30 min).
• Interview with the local General Manager (60min)
• Interview with our Global Lead of Experiences (60 min)
• Final check-in with our Head of Operations (60 min)

The process might change slightly as we go along, we will keep you posted at all times.

Want to know more about working at Boundless Life? Check out our story!