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product supportの求人 - 東京都 港区 六本木

並び替え: -
900件以上の求人
  • Customer Support at Fintech! REMOTE: Customer Support... company's products, services...
  • Product Operation/ App Support Product Operation/ App Support 勤務地 東京都 23区 雇用形態 派遣 給与 400万円...
  • enhancing support processes... Support and mentor team, providing escalation support...
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  • Product The Tokyo Operations team currently support two... cross-product production...
  • both the products developed... establish a product-centric business and support the product...
  • この採用企業の、同種の別の求人を見る
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  • eye care... product... Vista®, JUVEDERM® and new products. Performs field visits...
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Job Post Details

REMOTE: Customer Support Position at Fintech! - job post

マイケル・ペイジ・インターナショナル・ジャパン株式会社
3件のクチコミ
東京都 23区
年収 500万円 ~ 750万円 - 正社員
  • 英語
  • 未経験者歓迎

勤務地

東京都 23区

職務内容詳細

REMOTE: Customer Support at Fintech!

REMOTE: Customer Support Position at Fintech!

勤務地
東京都 23区
雇用形態
正社員
給与
500万円 ~ 750万円

募集要項

The company aims to create a platform where users are well-supported through a ticketing system, live chat, and phone calls. Handle back-office tickets and address customer enquiries, advice, and suggestions via email or online tools.

Client Details

Our client is a startup trading fintech company.

Description

The company aims to create a platform where users are well-supported through a ticketing system, live chat, and phone calls. Among the main responsibilities:

  • Handle back-office tickets and address customer enquiries, advice, and suggestions via email or online tools
  • Support other business units with customer liaison, accurately documenting customer requests and advice, and providing feedback in the form of documentation
  • Collaborate with internal teams to improve support processes and contribute to product improvements
  • Maintain a high level of knowledge about the company's products, services, and industry developments
  • Translate and localize support content and documentation to cater to the Japanese market
  • Participate in training sessions and stay updated with the latest industry trends and company policies

Job Offer

  • Flexible working hours and casual work attire
  • Generous work from home policy
  • Opportunities for professional growth and development
  • Very dynamic and innovative work culture

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

応募必要条件

キャリアレベル
中途経験者レベル
英語レベル
ビジネス会話レベル
日本語レベル
ネイティブ
最終学歴
大学卒： 学士号
現在のビザ
日本での就労許可が必要です

スキル・資格

The Team in Tokyo is looking for candidates with a strong interest for the industry and with the following qualifications:

  • Customer support experience in the financial services industry
  • Strong problem-solving skills and ability to handle complex issues with professionalism
  • Familiarity or strong interest in cryptocurrency trading and blockchain technology
  • High business level of Japanese language
  • Business level of English to report to HM in APAC

勤務地

  • 東京都 23区

労働条件

雇用形態正社員給与500万円 ~ 750万円

採用企業情報

人材紹介企業情報


マイケル・ペイジ・インターナショナル・ジャパン株式会社

会社説明

Our client is a startup trading fintech company.
キャリアクロス
9日前
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